Rahul Arora Last Updated by on May 6, 2022

Document Verification Process

For most people, being asked to provide personal information via the internet may seem like an invasion of privacy, which they also consider as a security risk. Quite understandable! The internet is the home to people from different walks of life, some with good intentions while a few would like to get a hold of your hard-earned money without breaking a sweat.

However, when luck is on your side, and you win after staking your cash, the inevitable happens, and you must provide your documents for verification to withdraw your money. It’s not a straightforward process, and availing the documents in time will help prevent delays in accessing your money.

Different online casinos have set out terms and conditions which you must follow to access your money. For a beginner and it’s the first you’re withdrawing, it’s advisable to verify your account immediately after registration to avoid hitches in withdrawing.

Why It’s Vital To Verify Your Payment

Online casinos require licenses to operate, and the Indian gambling market is no exemption. Casinos have in place security protocols to ensure that any information they receive is genuine and correct.

Every time a casino requests for verification documents, it does so under KYC guidelines, which is an acronym for Know-Your-Customer. It’s a way of getting to know who you are, what you do, your income sources, age, and that to adhere to money laundering policies by respective jurisdictions. In verifying your identity, you’re protected against fraud or scam.

All the information and documents you provide are kept in secure files or encrypted databases with no unauthorized access.

In our guide, we have summarized the verification procedure in stages. It’s worth noting that most casinos apply these rules; however, it can change depending on the specific casino. Always check with your casino to ascertain what rules exist.


After you place a bet and win, you’ll receive an email from your online casino with a verification link. Most beginners will commence their verification after they receive the link. However, you don’t have to wait for your first win. It would help if you started verification when you become an active player.

Gather vital documents

Upon receiving the verification email, the next step is to gather all the requested documents. Below is a list of the vital documents:

  • A copy of your identification document. It can be your national ID card, driver’s license, or passport. Most importantly, you can send both sides of the document since some casinos will ask you to present the front and back. These are the main documents used for identification and to prove you’re above 18 years of age.
  • To verify your residential address. Please note here, the residential address is where you stay and not the post office box. A utility bill for electricity or telephone will show your location.
  • Next send them as attachments via your email.

Verify your payment method

You’ll need to verify the method you used to make your deposit. Most casinos may have flexible payment options, including credit card, visa card, or direct bank deposit. If your mode of payment for the deposit was a credit or visa card, you need to take screenshots of both sides and send them.

If you had made a direct bank deposit, you need to send a screenshot of the bank statement. You can request an online statement since the manual statements are usually not legible due to tiny letters and numbers. Ensure your bank details match with the details you provided to the bank.

If you’re using an e-wallet such as Skrill, Neteller, or PayPal as your payment method, send a screenshot and ensure your username is clear and visible.

It’s vital to send a lot of information to minimize the back and forth method of sending verification documents depending on your payment method.

Verification process

The process doesn’t end with sending the documents since the online casino must verify that these are genuine. Normally, most casinos have an internal customer department or unit that checks these documents.

Thankfully, you can also make follow-ups via email or chats depending with the platform offered by your online casino.

Also, most casinos have reviews and all information you need to confirm if the verification process is going as planned.

Impressively, some major casinos have platforms/portals where you can upload your documents to your account directly.

Format of the documents

Some online casinos offer their players a standard format of the documents, such as size dimensions, when you upload directly to the gaming account. It’s essential to pay key attention to the format as requested by the website to prevent technical issues.

Generally failure to use the correct format will lead to some documents being rejected and there will be delay in processing your payment.

Confirmation process

You will receive a confirmation message via your email about the status of the verification process. If everything goes no without any challenge, then you’re a step away from withdrawing money.

In case you don’t receive a confirmation email, you can contact customer service and request your verification status.

Do’s and Don’ts

  • Do have all your documents ready.
  • Do send clear screenshots.
  • Do have matching records.
  • Do ask questions when everything is not clear.
  • Don’t use other people’s identity. You could land in jail.
  • Do verify NOW and not LATER.


Hopefully, this short review will be useful when verifying your online casino account so that you can download your money. Remember, the process is not a one-size-fits-all and may differ depending on the casino. It’s vital to read and understand all the terms and conditions as laid down by the casino to prevent unpleasant delay. As earlier noted, if you’re an active member, have your account verified and don’t just wait to win.